Oct 19, 2017

Group Manager

CRM department is responsible for delivering one of the biggest Siebel Telco implementation projects in Europe.

Permanent position Riga Full time/40h English Deadline: 2017-10-19

Your main tasks will be:

  • Manage a group of CRM IT professionals (20+), group includes both employees as well as external consultants, your staff is located in different geographical locations
  • Be responsible for delivering quality CRM solutions in a fast-paced environment
  • Take action when needed to increase efficiency, stakeholder happiness & employee satisfaction
  • Motivate staff & lead changes, remove obstacles which prevent or slow down the group’s work
  • Ensure a good cooperation with the interfacing groups, e.g. systems, architects, support, delivery management, business, partners
  • Actively contribute to the development & adaptations of existing processes & routines
  • Plan & lead performance management discussions & development talks
  • Plan & be responsible for the budget of the group
  • Be part of CRM leadership team together with other managers

This role is meant for You, if You have:

  • University degree in Telecommunications, IT or related
  • At least 1 year experience in leading teams and people
  • Good English, both spoken & written
  • Experience in IT and application development lifecycle will be an advantage
  • Experience in Agile development methodologies will be an advantage
  • Experience in leading outsourced teams will be an advantage
  • Experience in Telco industry will be an advantage

What we offer in return:

  • An exciting & stimulating workplace with career opportunities in a stable, though fast growing company with more than 650 employees in Riga
  • Salary that will drive & motivate you, together with continuous development
  • Friendly, professional & ready-to-help colleagues  in an international environment
  • All social guarantees, health insurance, mobile phone & paid phone bills
  • Living the Tele2 WAY –  Quality, Open, Flexible, Cost Conscious, Action & Challenge
Apply now