Kseniya Kim, Roaming Manager
Kseniya Kim was born in Uzbekistan and graduated with a bachelor's degree in telecommunications from Tashkent University of Information Technologies. Today she works as a roaming manager in the central function at Tele2 in Sweden.
How did you end up working for Tele2?
I wanted to go abroad and was fortunate enough to receive a full scholarship at the Technical University of Denmark to get my Masters in electrical engineering. After my studies I started looking for a job in Denmark and Sweden. I had worked at a mobile phone operator in Uzbekistan before I moved to Denmark, so it felt natural for me to look for work in the telecoms field. When I was offered a job as a trainee to the Marketing Director for Central Europe and Eurasia at Tele2 it felt like a perfect match.
You have had a number of different jobs since you joined Tele2 four years ago. Today you work as a Roaming Manager - can you tell us more about your job?
As a roaming manager I negotiate the international roaming voice and data wholesale price. That's the price Tele2 pays to the other operator when our customers are abroad using roaming services. Tele2 retail will package and price the roaming services using the cost base provided by our team, so good deals benefit our customers. I am responsible for South- and North America, the Caribbean and the Commonwealth of Independent States, which includes my home country Uzbekistan.
Have you noticed any differences between how Swedish people behave compared to what is common practice in your native country of Uzbekistan?
Everything is much more organized in Sweden compared to Uzbekistan and there are unwritten rules for just about everything. For example, in Sweden you stand in line and wait for your turn, but in Uzbekistan you have to go and get what you want. It's not that people in Tashkent aren't polite, actually quite the contrary. People show a lot of respect for older people and are very family oriented.