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Meet Natalia

Talent & Diversity Specialist

What do you do at Tele2? 

I am a Talent & Diversity Specialist on the Talent Supply & Development team, which is part of the People & Change (HR) area. My team is responsible for developing the tools and conditions so that people processes like Talent (succession) and performance management can best serve Tele2 employees. We also lead the company’s Diversity & Inclusion strategy and its main activities and actions.

 

I try to keep in mind that everything is and should always be about people rather than only ‘processes’ and how we can support people to grow and perform their best in an environment where they feel they can bring their whole selves to work.

 

What got you interested in working at Tele2? 

The idea of being able to do newer things in a fast-paced culture was what attracted me the most to Tele2. All the people I met in the interview and recruitment process shared a vision for how fearless we could be at Tele2. How much we have freedom to dare and bring new and different ideas without being afraid to fail, and how fast-paced those ideas could be. It is super important, especially in the areas I work with, that we can do trial-and-error all the time so we can find new ways to advance.

 

What is the most exciting part about your job? 

Diversity & Inclusion and Talent is not only my job, but also my passion.

My area of work is all about people and behavior, so challenge is constant and nothing is set in stone. I think it is exciting that every day is different with new challenges.

 

Describe a typical day at work. 

My days look very different, depending on which priority or month of the year we are in, but a lot of the hours go to:

  • Having conversations with employees and managers, for example during training sessions about diversity & inclusion. We often reflect on what unconscious biases are and how those affect us all.
  • Reviewing and analyzing data. For both talent and diversity & inclusion work, it is important to understand what the organization’s gaps are and what we should focus on.
  • Planning, creating, or executing the next big thing or event. Each of the areas I work in have their own valleys and peaks, so we are always trying to anticipate what is coming next so we can put together communications plans, create training or educational content and reach out to other companies and organizations to get inspired on what we can bring to Tele2. It is a lot about reaching out and handcrafting content and tools.

Describe the culture at Tele2. 

I would summarize the culture as fearless, flexible, adaptive and modern: all key characteristics that are needed, especially in the drastically changing world we live in as well as the super fast-paced industry and market Tele2 operates in.

 

Why is diversity & inclusion important in the workplace?

Diversity & Inclusion make teams and companies perform better. It is not only the ‘nice thing to do’ but it also has a strong business and people imperative. The more diverse and inclusive a workplace is, the more profitable and innovative a company can be and the happier and more engaged and productive an employee can be. A lot of research has been done on the subject that explains and investigates why diversity & inclusion is important, but that summarizes it.

 

Diversity allows us to have different representation to ensure that the value we produce for Tele2 mirrors our customers and society. At the same time, it ensures that regardless of your diverse identities, you can look up to role models that are like yourself.

 

Inclusion, on the other hand, boosts the value of that diverse representation. Diversity without Inclusion is not as powerful or impactful. Inclusion is about ensuring that everyone can be their full selves at work and that everyone feels seen and heard and knows that they are valuable just as they are, regardless of their sex, gender identity, sexual orientation, age, nationality, disabilities, and/or others.

 

How would you describe the managers at Tele2? 

When I joined Tele2, I really liked the ‘WALK THE TALK LEADERSHIP’ framework which lays out the leadership behaviors and the prioritized management practices that we expect our leaders to apply. It is gratifying to see that these are not only words, but you also see leaders acting on it. So, I would say the best way to describe the managers at Tele2 is that they walk the talk: they lead by example, are focused on results and care about engaging and developing their teams and people.

 

What makes Tele2 stand out from other employers?

Its culture. I remember that during my first weeks at Tele2, everyone told me how great the culture was at Tele2. On those first days it felt like everyone was very proud of belonging to Tele2. Culture is made up of people and that is what makes Tele2 unique: its people and as a result, its culture.

 

What is important for you as an employee? 

As an employee, it is important to feel that I belong, that I can contribute and that my work is valuable and appreciated. It is important as employees to understand and see that everything that we do contributes to something bigger. At Tele2, that something bigger means to become the smartest telco in the world - which is our company’s vision.

 

I recently read a sentence that said that nowadays we should not be ‘treating people as you wish to be treated’ but instead embrace how diverse we are by ‘treating people how they would like to be treated’. I think that is important to have in mind. 

 

What expectations do you have for your colleagues?

Openness, transparency, and feedback, which means that whenever my colleagues observe that I can improve something in my behavior or in my work, they feel open to come and share it with me. Feedback makes us stronger and it is key for everyone to develop and grow.

 

What would you say to people who are interested in working at Tele2? 

Go for it! Great things are happening around here and we are working with amazing things that are already shaping and will shape the future, so I would encourage you to go for that opportunity. You will not get bored as exciting challenges will continue to come up for our industry and market and at the same time you will have the opportunity to be surrounded by amazing individuals.

I remember that during my first weeks at Tele2, everyone told me how great the culture was at Tele2. On those first days it felt like everyone was very proud of belonging to Tele2. Culture is made up of people and that is what makes Tele2 unique: its people and as a result, its culture.
Natalia Farfan Santos Talent & Diversity Specialist