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Child Protection 

Our efforts for children's safety online

Children spend an ever-increasing part of their life online, with an amazing access to a wealth of knowledge, but also some very disturbing content. As a leading internet provider, we have decided that this is an area where we can make a real difference. Our child protection efforts are all about creating a safer environment for children online.

Understanding children's online habits

To learn more about children's online habits and to get good input for our Child Protection efforts, we conduct the survey Children and teenagers online since 2017. We ask children in Sweden and the Baltics about their online habits, what they experience on the internet and the risks the connected life entails. With the survey as background, we are continually looking into how we can spread knowledge and create services that minimise the risks for children within our footprint. In our latest 2020 report, we have also asked parents and teachers about their view of children's online habits.

Click here for all our Children and teenagers online reports

Guidance for parents

Tele2's report Children and Internet shows that more than half of all children have seen something frightening on the internet and many have been contacted by adults that they don't know. Children who have parents that are involved in their internet use are more likely to talk to somebody about what happens to them online. In our Guidance for parents guide, you as a parent can get advice on how you can help your children be safe online. 

Telecom Coalition together with ECPAT

In our largest market, Sweden, we have founded a telecom coalition together with the major local telecom operators and ECPAT, a global network dedicated to fight online child sexual exploitation (OCSE). By sharing information and gathering statistics, we hope that the cooperation will result in new opportunities and tools to use in the fight against OCSE.

Report it, don't ignore it

If you come in contact with any kind of online content where children are exploited, we strongly encourage you to report that using ECPAT Sweden's anonymous hotline, or the hotline of any other country listed at INHOPE.

Ceaselessly blocking child sexual abuse content

We cannot take action directly against the perpetrators that abuse children. But we can try to stop their content from spreading and make it difficult for them to earn money with the internet as a mean.

Based on lists from authorities like Interpol and the Police, Tele2 continuously blocks attempts to access web pages that have been classified as containing child sexual abuse, in all countries where we operate. If someone is using Tele2's networks to try access one of the listed pages, a stop sign appears explaining the type of content the person is trying to access and refers to the relevant authorities. In Sweden, the stop sign also contains a help line number. Tele2 blocks about half a million pages a month within its footprint. That is approximately 16 500 per day, nearly 700 per hour, or 11 per minute.

Detection within our own organisation

Tele2 actively runs detection software internally, on all employees' computers, to detect material containing sexual abuse of children. If an employee has on his or her computer, or even on an USB stick that is connected to the computer, an alarm is sent to our security department. The case is then handed over to the police.

Just like our online blocking, the detection is based on lists from authorities like Interpol and the Police.